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Welcome to

Interaction Consulting Group

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Celebrating 25 years of

Interaction 1994-2019

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tailored and

practical solutions.

Trusted provider of learning and development since 1994

Interaction is a leading and award-winning consultancy with a proven track record of supporting organisational improvement and transformation, through contemporary and innovative solutions.

In 2019 we have been successfully operating for 25 years and we have been a Registered Training Organisation since 1998. We have designed and delivered thousands of consultancies, learning and development programs, and facilitated events for agencies across all Australian Government portfolios, as well as the ACT Public Service, state governments, private sector and not-for-profit organisations.

Our vision is to help make the world a better place: one person, one team, one organisation at a time. We do this by taking the time to understand our clients, and help shape their future by providing the right services at the right time.

We are an organisation that is authentically guided by our Company values.

20 years celebration

Government experts


Years in business


Government assignments


Years of combined government experience


Workshops delivered


We design, develop, deliver and evaluate learning materials and programs to staff at all levels in the public sector in a range of topic areas.


We design and facilitate a wide range of events including training workshops, planning days, focus groups, community consultations, team building days and stakeholder engagement workshops.


We are a Registered Training Organisation (RTO Provider 6170) accredited to deliver the Certificate III, Certificate IV and Diploma of Government and Diploma of Project Management. We deliver them flexibly including full award, statement of attainment for units and recognition of prior learning.


We provide coaching and mentoring services to staff at all levels. We work in partnership with our coachees to build their capability.



We conduct a range of consultancy services to support our clients. One of these is LNAs where we help teams determine the skills and knowledge they need, the gaps and provide advice on the best ways to build capability.

Diverse government clients

Shoulder to shoulder, every step of the way

Brigid Hardy

Managing Director

Brigid is the strategic leader of Interaction. In partnership with consultants and clients, she sets the strategic direction and priorities for the company. This includes drawing on her extensive consulting expertise to support, mentor and build the capability of our team. She is responsible for maintaining the high quality and standard of consultancy services as well as managing client relationships.

Brigid Hardy