Trusted provider of learning and development since 1994

We are a management consulting firm specialising in facilitation, consultancy, learning and development, qualifications and coaching.

We provide our services to all Australian Government portfolios and all ACT Government Directorates.

We deliver with a fresh and innovative approach, backed by a track record of supporting organisational improvement and transformation.

Our vision is that public sector employees serve governments and Australia even better. We do this by working with governments to build the capability of their people, teams and organisations.

You get effective, consistent and individually tailored approaches to achieve high performing people, teams and organisations in changing times.

Our consultants understand the public sector because they have worked in government at executive and senior executive levels.

Government experts

22

Years in business

2000+

Government assignments completed

343

Years of combined government experience

18,064

Workshops delivered

What we do

LEARNING & DEVELOPMENT

We design, develop, deliver and evaluate learning materials and programs to staff at all levels in the public sector in a range of topic areas.

GROUP FACILITATION

We design and facilitate a wide range of events including training workshops, planning days, focus groups, community consultations, team building days and stakeholder engagement workshops.

GOVERNMENT QUALIFICATIONS

We are a Registered Training Organisation accredited to deliver the Certificate IV in Government (PSP40112) and the Diploma of Project Management (BSB51413). We deliver them flexibly including full award, statement of attainment for units and recognition of prior learning.

EXECUTIVE COACHING

We provide coaching and mentoring services to staff at all levels. We work in partnership with our coachees to build their capability.

LEARNING NEEDS ANALYSIS

We conduct a range of consultancy services to support our clients. One of these is LNAs where we help teams determine the skills and knowledge they need, the gaps and provide advice on the best ways to build capability.

Diverse government clients

Shoulder to shoulder, every step of the way

Lesley Richards

Lesley Richards

Managing Director

Lesley is an inspiring leader who has worked in and with government for 36 years. She has significant expertise as a consultant, coach and mentor. Lesley leads the Interaction team.

Karen Howard

Karen Howard

Director of Consulting

Karen leads the consulting team. She is a human resource practitioner with a reputation for successfully completing complex projects. Karen has worked in and for government for 32 years.

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