Interaction has operated as a Registered Training Organisation (RTO) since 1998 with registration until 30 June 2024. We have experience developing and delivering
accredited programs for public sector agencies under the Australian Qualifications Framework (AQF).

Why

Interaction understands the challenges maintaining skills and knowledge in an environment where technology and innovation is evolving at an unprecedented rate. Change is the new norm and there is demand for greater flexibility but increased engagement by employees. We recognise that this is a significant investment for organisations therefore, its important to us that our clients obtain the highest possible benefit from any training their staff complete, that is a standardised and nationally recognised body of knowledge and skill.

How we work

Many of our consultants have had long successful careers in the public service which means we have a comprehensive understanding of the culture, learning needs, and unique issues and challenges faced by public sector employees. As a company we seek to partner with you to deliver vocational training that will equip your learners with
practical skills and knowledge enabling them to quickly integrate into roles throughout your organisation. We are able to contextualise learning to your organisation’s specific subject matter areas.

What we do

We have designed our public sector qualifications to complement learners’ existing work experience and tertiary qualifications, and to provide them with practical, job-specific skills that develop their potential as future managers and leaders. Our vocational qualifications teach learners the essential skills of how to communicate well, apply analytical and problem-solving skills, and navigate the everyday complexities of working in the public sector. We offer hands-on learner support and mature and sophisticated learning products that are designed to engage and stimulate the learner from the first day.

Our in-scope qualifications include:
• PSP50116 Diploma of Government
• PSP40116 Certificate IV in Government
• BSB51415 Diploma of Project Management