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Celebrating over 30 years of being a transformation partner

We do what we do because change is hard and people matter.

The Interaction edge

We are an all-women led, evidence-based transformation partner and Registered Training Organisation (RTO) that supports you to lean into challenge, lead with grit, and thrive.

We’re not a big consultancy. And that’s the point.

We bring clarity and momentum to complex environments and challenging times. Everything we do is grounded in science and fuelled by purpose.

Our partners trust us because we understand both systems and people. We build capability, enable change and deliver tailored solutions that transform.

 

Bold. Brave. Better.

 

Capability

We don’t just train; we transform.

Leadership development, qualifications, learning experiences, and coaching that build confident people and strong teams.

 

Change

Change is inevitable. Progress is intentional.

Cultural renewal, structural realignment, and behaviour change that sticks, delivered with insight, care, and clarity.

 

Strategy

Strategy is just smart choices. We help you make the right ones.

From planning and facilitation to evaluation and reform, we bring structure to complexity and energy to execution.

 

Led by women. Powered by experts.

We’re not just female-led; we’re backed by a powerhouse of women.

ICG HQ — our Centre of Excellence.

The brain and heartbeat of our work. ICG HQ sets the standard for quality, science-based practice, and client care.

We play smart, and shift what matters.

Our work is grounded in neuroscience and adult learning theory, built to shift thinking, behaviour, and outcomes.

Accredited, compliant, and quality-assured.

As a trusted RTO, we meet rigorous national standards that empower you with meaningful skills and nationally recognised qualifications.

We are trusted.

We thrive in systems where policy meets pressure and people carry responsibility.

We’re not at arm’s length, we’re your transformation partner.

We coach, guide, teach, and challenge. We bring calm, clarity, and care to the work that matters most.

We walk our talk: Courage. Connection. Contemporary.

Our values show up every day in every engagement and conversation.

 
We are a proudly Australian-owned small business and we are located in Canberra ACT and Helensburgh NSW.

Procurement panels

Interaction can be procured through a number of preferred provider panels.

SON4095746 PNL5206 Learning and Development Services Panel - Department of Foreign Affairs and Trade Expires 31 October 2027

SON3751667 PNL2429   Management Advisory Services - Department of Finance Expires 30 September 2027

SON3674124 PNL2022   Learning and Development Services Panel - CSIRO Expires 31 May 2026

ATM_2024_1381   360-degree Feedback and Assessment Process for Senior Executive Service (SES) employees Panel - Department of Agriculture, Fisheries and Forestry Expires 1 July 2028

SON4042884 PEP10  Plain English Training and Services Panel - Services Australia Expires 1 April 2027

FCS23/032 (RFT 12223 -166)   Professional Services Panel - Eurobodalla Shire Council Expires 31 October 2025

RFA3479   Learning and Development Training Suppliers - Tasmanian Government Expires 25 January 2026

SON3965020  Department of Finance People Panel Phase 2 – Labour Hire Services. Interaction has access to this panel through our trusted colleagues and collaborators  Keane Consulting

Want to join us?

Reach out if you would like to join the Interaction team.