Professional facilitation is used by many organisations to assist with strategic planning and team building. Done well, it helps groups explore problems, contribute to change pathways, make joint decisions, create actionable plans, learn from each other, and move beyond existing thinking, habits, and behaviours. Professional facilitators are neutral, unbiased, impartial third parties, who keep the group on track and provide some perspective from the natural tendency to groupthink.
Leaders and executives often wonder if they can orchestrate and fully participate in a facilitation workshop. An external facilitator allows organisation, team leaders, and business owners to fully participate in the process of exploration, goal setting, and action-strategy without having to manage the conversation and potential conflict, keep people to time, and do the impossible task of moving beyond their own experience. Precisely because a professional facilitator is looking from the outside in to your organisation, they bring a different perspective, ask questions, and stimulate conversations in a new way. They also allow you, the leader, to become part of the whole group, immersed in the process, allowing you to hear what your employees and team members think and feel, and by encouraging them to be part of the conversation, you are creating buy-in to change.
From the moment you engage us, we work with you to ensure that the best possible outcome is achieved. While we can’t be a member of your department, we work hard to become as familiar as we can with your specific needs to create a practical solution.
We work with you to tailor a solution
We will work with you to finalise an agenda, facilitation methodologies, and discussion activities to achieve maximum engagement from everyone. We will facilitate the feedback meeting to achieve the agreed objectives, so everyone walks away with clarity and purpose.
Our facilitators build rapport quickly
We pride ourselves on our processes and quality products. You will be supported by the Interaction Corporate Services Team, to ensure your day runs smoothly. At the conclusion of the work, we will meet to ensure you are happy with our work and discuss any lessons learnt. We can also record and provide you with a summary of key issues and decisions.
Our Corporate Services Team ensure smooth delivery
A facilitation workshop can range from a couple of hours to a full day or more depending on your desired goals and outcomes from the process. Interaction has experienced, skilled, and confident facilitators who can expertly lead a strategic planning session, operational planning day, or a team-building workshop. We make the whole process even easier by planning the agenda and designing the session with you, making sure we understand your goals and objectives, keep the group on track and focused to meet agreed outcomes and actions and are flexible to your needs throughout the process.
We use well-established activities and tested facilitation methods to achieve results. Taking you on an exploratory journey, we begin by setting group guidelines, ways of working together and encourage the sharing of experiences. This ensures responsibilities are identified and realistic, questions are answered, actions are formulated, outcomes are achieved and ultimately, timeframes for implementation are agreed upon. Your facilitator will also capture and record objectives so you can move forward and progress your goals to the next step. If required, Interaction Facilitators will also prepare a report based on the work done and outcomes agreed upon, to make it easier for you to implement.
We provide the facilitation of a wide range of events including workshops, planning days, focus groups, community consultations, team building days, and stakeholder engagement workshops.
We are accredited to use a range of diagnostic instruments to assist individuals and teams to understand themselves better. These are useful in a wide range of circumstances, particularly team building.
Learn how we use diagnostic instruments to facilitate organisational change.
The diagnostic instruments fall into two categories: