Meet the people behind our success

Professional Facilitation

Learn how it can benefit your organisation

Professional facilitation is used by many organisations to assist with strategic planning and team building. Done well, it helps groups explore problems, contribute to change pathways, make joint decisions, create actionable plans, learn from each other, and move beyond existing thinking, habits and behaviours. Professional facilitators are neutral, unbiased, impartial third parties, who keep the group on track and provide some perspective from the natural tendency to groupthink.

Why we do it

Leaders and executives often wonder if they can orchestrate and fully participate in a facilitation workshop. An external facilitator allows organisation and team leaders and business owners to fully participate in the process of exploration, goal setting, action-strategy without having to manage the conversation and potential conflict, keep people to time, and do the impossible task of moving beyond their own experience. Precisely because a professional facilitator is looking from the outside in to your organisation, they bring a different perspective, ask questions and stimulate conversations in a new way. They also allow you, the leader to become part of the whole group, immersed in the process, allowing you to hear what your employees and team members think and feel, and by encouraging them to be part of the conversation, you are creating buy-in to change.

What we do

A facilitation workshop can range from a couple of hours to a full day or more depending on your desired goals and outcomes from the process. Interaction has experienced, skilled and confident facilitators who can expertly lead a strategic planning session, operational planning day or a team building workshop. We make the whole process even easier by planning the agenda and designing the session with you, making sure we understand your goals and objectives, keep the group on track and focused to meet agreed outcomes and actions and are flexible to your needs throughout the process.

How we work

We use well-established activities and tested facilitation methods to achieve results. Taking you on an exploratory journey we begin by setting group guidelines, ways of working together and encourage the sharing of experiences. This ensures responsibilities are identified and realistic, questions are answered, actions are formulated, outcomes are achieved and ultimately, timeframes for implementation are agreed upon. Your facilitator will also capture and record objectives so you can move forward and progress your goals to the next step. If required Interaction Facilitators will also prepare a report based on the work done and outcomes agreed upon to make it easier for you to implement.

Diagnostic Instruments and Tools

Learn how we use diagnostic instruments to facilitate organisational change.