Leadership and management

Tailored programs to empower leaders.

Leadership Programs

Interaction’s Leadership Programs are designed to produce dynamic and committed leaders who:

  • understand the importance of teams and the need to develop their people
  • enjoy the challenges that extend their knowledge and skills
  • recognise the necessity to develop their individual and team capabilities to match those required by the organisation
  • understand the theory of planning and use this knowledge in practical terms to utilise resources effectively
  • are capable of managing change in an ever-changing environment
  • enjoy leading people.

The programs consist of a number of interlinking elements including, workshops, one-on-one coaching, seminars and activities tailored to an organisation’s specific needs.

Program outcomes are negotiated to ensure they are relevant and consistent with organisational goals and are often conducted over several months to ensure learning developed from the program is effectively translated into the workplace.

Interaction is able to provide a suite of leadership and management diagnostic tools including, the Lifestyles Inventory (360 degree feedback), DiSC Personal Profile System, Meyers Briggs Type Indicator (MBTI) and Team Management Profiles (TMP).

Interaction Leadership Training
Group discussion
leadership training


Our Supervision Skills workshops help participants develop knowledge of supervisory responsibilities as well as providing them with a ‘toolbox’ of strategies to maximise their effectiveness as supervisors.

Other management related modules we provide include:

  • Project Management
  • Risk Management.

Management of Graduate Programs

We develop and deliver graduate programs in numerous agencies. Delivery includes: off-the-job training; workplace visits and supervisor briefings; individual coaching of graduates; coaching of groups of graduates completing large research projects; detailed evaluations; and workplace assessment leading to the award of the Certificate Level IV in Government.

Leadership and Management

Interaction designs and facilitates workshops to enable staff to develop their management and leadership skills. These workshops introduce participants to management and leadership, explore elements of strategic thinking, examine high-performing teams and introduce strategies for managing change. We also cover communication skills, influencing and representational skills and building effective relationships.

Our modules for new managers examine the strategic context, setting yourself up for success, planning to deliver, self awareness and time management. We also focus on giving and receiving feedback.