Programs and workshops

We offer professional learning and development programs to build capability.

Expert Facilitators

Our facilitators are industry experts and will guide you through the interactive session, including any activities and breakout rooms.

Resources and Learning Materials

You will be supplied with the necessary resources and learning materials to get the most out of your program.

Trusted Organisation

We have 28 years of service, partnering with public and private sector organisations to improve the way they work.

CST Support

You will be supported by the Interaction Corporate Services Team, to ensure your program runs smoothly.

Your facilitators

Meet your expert facilitators.

Brigid Logo

Brigid Hardy

Company Director

Brigid is a trusted strategic advisor, qualified coach and
capability development specialist. She has over 16 years experience helping organisations and individuals to continuously improve and introduce positive and successful change. Brigid has a deep interest in maximising human potential.

Kate Gascoyne

Principal Consultant

Kate is an experienced consultant and facilitator whose varied career has centred around her passion for learning and continuous improvement. Kate has conducted performance needs analyses for government clients and has extensive experience designing, developing and implementing blended learning solutions.

Leanne Elliott

Principal Consultant

Leanne designs and delivers capability development
programs for staff at all levels across a range of subject
areas, facilitates team building and planning workshops,
and conducts strategic consulting projects. She is a highly experienced and engaging facilitator.

Erin Riley

Principal Consultant

Erin has extensive experience designing and delivering leadership and management programs for both public and private sector clients. She has undertaken training needs analysis, project management and RTO management and compliance. She is also a highly experienced executive coach and mentor.

Our Programs

We deliver a range of specialised in-person and virtual training and workshops. We work with our clients to build the capability of their people, teams and organisations. We also design contemporary learning materials for these sessions. Our workshops can be highly tailored to suit your needs. We focus on creating positive and interactive sessions that transform behaviour and encourage new ways of overcoming challenges.

Some of the programs we deliver:

  • Building a Great Workforce
  • Building Great Relationships
  • Building Influence
  • Capturing the Essentials of a Meeting
  • Change – How to Cope
  • Coaching and Mentoring
  • Collaborative Negotiation
  • Customer Essentials
  • Dealing with Difficult Behaviour in a Virtual Environment
  • Decision Making within the Public Sector
  • Driving Innovation in the Workplace
  • Facilitation Mastery
  • Job Application and Interview Skills
  • Leadership and Management
  • Managing Projects 101
  • Managing Stress and Building Resilience
  • Mental Health First Aid Program
  • Negotiating Change
  • Negotiating Stakeholder Engagement
  • Public Policy 101
  • Public sector induction and accountabilities 
  • Sharpen Your Writing
  • Stakeholder Engagement
  • Risk management 
  • Taming Time

“The facilitator was fantastic. One of the most knowledgeable facilitators I have come across. She has good knowledge of the subject, used clear explanations and kept interest up all day.”

Program Participant

“Thank you again for taking the time to teach this course. I have really enjoyed the last two days and received a lot from it. I plan to enrol in the next level course soon. Your presentation style and friendly nature make it really easy to take in the information. I also really appreciated the demonstrations you gave to help cement the learning.”

Program Participant

Enquire about a program or workshop today.

We can plan and deliver sessions to meet your needs.