Course duration
12 months
Including 4 weeks of holidays
Mode of delivery
Online learning and online trainer-led workshops
Course outcome
CPP40521 Certificate IV in Strata Management
If you are considering entering a career path as a strata community manager the Certificate IV will greatly assist you in transitioning into this career. If you are already working in strata management, this qualification can provide you with detailed information and knowledge to enhance your capabilities. It’s designed for those who work independently using specialised knowledge to provide management services for strata communities. Strata community managers perform a vairety of functions associated with the administration of strata communities, including facilitating meetings of strata community members, administering insurance for strata communities, handling strata community funds and maintaining business records, and reporting on the financial activities of strata communities.
Qualification Packaging
To achieve this qualification, competency must be demonstrated in 18 units of competency, consisting of 14 core units and 4 elective units. The units offered by Interaction Consulting for this course include:
BSBINS309 Maintain business records
BSBOPS404 Implement customer service strategies
BSBWHS307 Apply knowledge of WHS laws in the workplace
CPPSCM3020 Source and extract information from strata plans
CPPSCM4009 Access and interpret legislation in strata community management
CPPSCM4034 Implement strata community management agreement
CPPSCM4040 Develop and monitor maintenance strategies that contribute to asset life cycle
CPPSCM4044 Coordinate repair and maintenance of strata community property and facilities
CPPSCM4045 Facilitate strata community meetings
CPPSCM4047 Implement procurement processes in strata community management
CPPSCM4056 Manage conflicts and disputes in strata community management
CPPSCM4084 Administer insurance for strata communities
CPPSCM4086 Coordinate preparation of strata community budgets
CPPSCM4087 Facilitate operation of strata community committees
BSBCMM441 Make presentations
BSBPE401 Manage personal health and wellbeing
BSBTEC403 Apply digital solutions to work processes
BSBWK401 Build and maintain business relationships
Course Outcomes
Australian certification
On successful completion of this program, you will be issued with a nationally recognised qualification and statement of results.
If you are unable to successfully complete the full qualification, you will be issued a Statement of Attainment (SOA) for the unit/s successfully completed.
Possible occupational outcomes
- Body corporate manager
- Owners’ corporation manager
- Strata community manager
- Strata manager
- Strata managing agent
Credit transfer
Upon successful qualification of this qualification, you may be eligible for credit transfer of relevant completed units if you decide to undertake a Diploma level course. Please email us for further information.
Note to students: Further licensing, legislative, regulatory or certification requirements may apply to roles in this strata community management in some states and territories. For further information, check with the relevant regulatory authority.
Possible Assessment Methods
This program is delivered under competency-based training which means instead of grading or marks, students are required to demonstrate all the criteria for each unit of competency and students are marked “Competent” or “Not yet competent”.
Typical assessment methods will include knowledge and skill based assessment:
- Written questions
- Case studies/projects
- Research reports
- Role plays and skills demonstration
- Workplace observation
More Information
To successfully complete this course, students should:
- For online courses, have access to an internet connection, a computer (or device) with camera, speakers and microphone and printer
- Fill in the pre-training questionnaire and send to qualifications@interactionconsulting.com.au
- Complete the LLN test and send to qualifications@interactionconsulting.com.au
- Be at least 18 years of age at enrolment (in order to meet specific state and territory regulatory requirements associated with strata management)
All students studying a VET course, completing an apprenticeship or skill set or enrolled in a Certificate or Diploma course require a Unique Student Identifier (USI).
A USI gives you access to your online USI Account which will help keep all your training records together.
Read more about how to obtain a USI here.
The collection, use and disclosure of your USI is protected by the Student Identifiers Act 2014. Further information on privacy of your personal information is available in the USI terms of use.
We are committed to providing a quality online learning experience. Our service standards explain how we support students doing online training.
Read more about our online service standards here.
All students are required to undertake pre-training review which aims to identify your training needs and existing skills. The review includes questions about previously achieved education or training qualification, related employment, language, literacy and numeracy (LLN) skills, basic computing skills and interview conducted by Interaction’s Enrolment Officer.
The interview also aims to identify possible rcognition of prior learning opportunities.
Through pre-training review, you will demonstrate that you have necessary skills to successfully complete the course.
All students are required to undertake the Interaction Consulting LLN test to assess the LLN level in order to provide any additional support.
Students are required to have basic computer skills including operating Microsoft Office Suite and doing research on the internet since the course will require you to make reports in Word, Excel, and PowerPoint.
Students may be eligible to apply for recognition of their chosen qualification by providing evidence of their previous training, employment experience or other life skills that meet qualification requirements. Successful applications may result in a reduced training time.
If you believe you may qualify for RPL, contact us on qualifications@interactionconsulting.com.au to request an RPL kit.
Students may be eligible to apply for credit transfer. This is where you can provide evidence of previous studies where there is equivalence to the units of competency within the course.
To apply for a credit transfer, complete this form and send it to qualifications@interactionconsulting.com.au.
Contact our Enrolments Officer for payment terms and options at qualifications@interactionconsulting.com.au.
The VET Quality Framework and Conditions of Registration require that RTOs protect fees paid in advance and have a fair and reasonable refund policy.
We are committed to providing a fair and transparent policy and procedure when dealing with students and prospective students in regard fees charged, protection of fees and refunds where warranted.
Visit our Fees, Charges and Refund Policy and Procedure page for further information.
We are committed to providing equal access and equity in all aspects of our operations, including training and assessment services. We recognise the importance of ensuring that all students, regardless of their background, have an equal opportunity to participate and succeed. This policy outlines our commitment to promoting access and equity and establishes the procedures for its implementation.
Visit our Access and Equity Policy and Procedure page for more information.
Interaction provides the appropriate mechanisms and services for students to have complaints and appeals addressed efficiently and effectively.
We maintain a complaints and appeals policy which includes provisions that manage and respond to allegations involving the conduct of the RTO, its trainers, assessors or other staff, other students and a third-party providing services on the RTO’s behalf, its trainers, assessors or other staff, or a student of the RTO.
Visit our Complaints, Concerns and Appeals Policy and Procedure page for more information.
Interaction complies with federal law regarding privacy and confidentiality of employees, clients, students, and contractors. The purpose of this policy is to outline how Interaction complies with the Privacy Act 1988 and Australian Privacy Principles.
Read our Privacy Policy here.
